First impression is such an important thing when you encounter with someone whether its professional or personal. As my mother, sister, and I walked into the leasing office the ladies greeted us with a smile, shook our hands and kindly asked to be seated. To cut this short as time was passing by Irene kept in communication with my mother and I and guided us step by step on what had to be done. Irene made this transition go by smoothly. She is such a genuine and sweet person she made sure my mother and I were satisfied with everything. In fact, the day of my move in there were also many other individuals moving in as well and it seemed a little hectic however, the way Irene handled every situation was impressive. Even under stress she managed to STILL HAVE A CONVERSATION with the new residents all while getting them settled in. Thanks to Irene's expertise and support, I am now happily settled into my new home, and I couldn't be more grateful. Furthermore, I recommend their services to anyone in search of a new apartment. Thank you once again, Irene, for your exceptional assistance. You truly made a difference in my apartment search journey.