APARTMENT REVIEWS IN Phoenix

Thank you so much for addressing AC issue so quick. All my service requests resolved with in time and Good community to stay

Thank you so much for addressing AC issue so quick. All my service requests resolved with in time and Good community to stay

Had a very good customer experience recently. The AC in our apartment stopped cooling on Monday evening around 7pm. Called the emergency line to report the problem. Maintenance person on the premises after office closure came and tried to fix it but could not. He provided a temporary AC unit which we placed in our room and spent the night without any problems. He told me that they will try to fix the problem tomorrow. Called the office the next day for a status update and was told there were lot of units with problems and they are getting to it one by one. Appreciated the Prompt Update. Maintenance Personnel came in around 10AM to fix the problem. Looks like it was a huge problem and it took them almost the whole day to fix. Trying various things to fix the problem working outside in the scorching Phoenix sun. I don't think they even took a lunch break. Even with so many other units having problem they did not leave this but kept at it till 5 pm to finally fix the problem and have the AC working. Thanks to the team for going over and beyond to get this fixed.

* Susan * - Thank you so much for taking care of the lease renewal & exit process. It was a bit complicated with so many factors to validate. You handled it very well as promised. Great Job !

Good News Update. Things are really starting to go in the right direction here. For awhile, I was not pleased about several issues. However, Ivette has been so extremely helpful. Ivette is awesome. And Adrian the maintenance guy is always here to help. My microwave went out last night...I called and since this is not an emergency I figured someone would come in a week. To my surprise Adrian showed up today and got everything taken care of. Thanks Ivette and Adrian.

We really appreciate the Heritage Management Team for accomodating the Inspire Students on their Final Project Presentation of Color and Light. Thank you so much, most of our students family members and friends got a chance to witness the event.👏👏👏👏👏

Made a maintenance request, Adrian was over within 24 hours to take care of it. Adrian and the maintenance team here are great. Adrian was very helpful and professional. I can't thank these guys enough for all they do for our large complex. Thank you Adrian and maintenance team!